Housekeeping is a very complex area primarily because it manages humans who are not very educated and also the chemicals and equipment’s.
Housekeeping involves lot of complexity in Men, Material and Machines.
In material, determining the exact amount of chemical, the quality of chemical, the process of using the chemical, the various types of chemicals etc. The issue is many housekeeping companies are themselves not aware of the right mix of chemicals and the efficient use of them. Wrong use would result in corrosion or would be harmful to humans.
In order to efficiently manage housekeeping, it is important to:-
Outsource to the right vendor partner
Selecting the right vendor partner is important to get the complexities around housekeeping resolved. It is very important that everyone not try to resolve it themselves as professionals can handle such matters on a better and efficient manner.
Know your trade:
Housekeeping is a complex area and the need to manage these effectively will involve knowing your stuff very well. Understanding of all the aspects which are related to housekeeping should be known and understood and they involve the 3 M’s – Men, Material and Machines.
Know your Equipment:-
There are different equipments used for different purposes. The equipments keep getting on updated and bettered with every advance in technology and it is very important to keep with the latest technology.
Today for example, Densat can offer, facade cleaning with both traditional way and robotic way in which mechanised robots do the cleaning and thereby remove any risk to humans.
Understand the pricing:
Pricing for housekeeping services vary dependent on what all aspects are used (only manpower, men with machines, men with chemicals, the area of usage, the geography being used, quantity, quality used) and so on. It is important to understand the costing and to insist on a transparency of costs with your vendor partners.
Train your people
Most people do not train for the fear that people may leave after training. But then if people are staying without training what good are they? It is important to have the right and trained people who can deliver the right housekeeping service, right from the janitorial staff to their floor supervisors to the facility managers and so on.
Insist on Customer Service:-
It is important to assert and demand your rights as a client. Customer service is something which is very important and every client should insist on the right customer service mix. With a customer service SPOC if possible.
So, what are your plans? If you are convinced about outsourcing the work, then let me introduce you the best options in Delhi and NCR. Densat is the captain in all cleaning services since 2004. We offer affordable and reliable cleaning services in all parts of Delhi, NCR, Chandigarh and Bangalore.